Sound notification problem on Xiaomi 12 Lite

Using a wired ring doorbell, I receive push notifications when someone presses the doorbell, but it is very rare for there to be a sound notification.

This renders the doorbell useless, unless I’m eating the phone screen

Works ok on iphone13

I’ve followed various suggestions, battery settings, hidden settings etc. to no avail.


Hi @OscarTheGrouch. You can also check out our list of Android apps that interfere with the Ring app. If you have one of these apps, it could be causing your concern. If you do not have any of these apps, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

I checked and have none of the apps listed.

The issue is sporadic, it seems.

Most of the time it does not work.

Customer support states it’s down to the handset

So basically asking me to discuss the issue with Xiaomi