Sound notification from Ring app when iPhone is on silent mode

Hi everyone,

I would like to receive a sound notification on my iPhone Ring app when someone is using my ring doorbell. The tricky part: I want this sound notification when when my iPhone is on silent (don’t want to hear other sounds).

How can I configure this?

Thanks!

Hi @rnld. Try going into your iPhone settings and selecting notifications. From there, find the Ring app and Allow Critical Alerts. This will allow critical alerts to appear on the lock screen and play a sound even if do not disturb is on or the iPhone is muted. I hope this helps!