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U
SOS issues
app-settings
troubleshooting
cs-support
I upgraded my plan to Pro but the SOS function is still not in my app. Any clue what is wrong?
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02-07-2023 10:35:44
Responses (2)
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03-08-2023 08:41:20
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Justin_Ring
Hi @user49840. To enable SOS in the Ring app after subscribing to the Pro Plan, follow these steps: 1. Tap on the ☰ menu in the upper left. 2. Tap on **Settings**. 3. Tap on **SOS**. 4. Tap on **Setup SOS** and follow the in app prompts. If the SOS option is not available in the Ring app, force close the app and re-open it. Make sure you have the latest version of the Ring app as well. If you have tried these steps and still cannot enable SOS, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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04-07-2023 08:41:06
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