I upgraded my plan to Pro but the SOS function is still not in my app. Any clue what is wrong?
Hi @user49840. To enable SOS in the Ring app after subscribing to the Pro Plan, follow these steps:
- Tap on the ☰ menu in the upper left.
- Tap on Settings.
- Tap on SOS.
- Tap on Setup SOS and follow the in app prompts.
If the SOS option is not available in the Ring app, force close the app and re-open it. Make sure you have the latest version of the Ring app as well. If you have tried these steps and still cannot enable SOS, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
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