Ring Video Doorbell
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Sorry cameras don't work on this device
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I just bought two battery spotlight cameras, a doorbell and a fire HD tablet. When I put it in show mode and say Alexa show me the driveway it says sorry cameras don't work on this device. It works on on spotlight camera but not the other or the doorbell. I tried disabling the skill in alexa and reclining ring to alexa but it didn't make the problem any better. Are there other solutions?
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25-06-2023 08:20:43
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Justin_Ring
Hi @Deepnsteep. Disabling and reenabling the Ring skill was an excellent step to take. Since that did not help, the next best step would be to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) to further investigate. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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26-06-2023 08:44:19
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