Solid white light on video doorbell despite charging

Despite many days charging, our video doorbell displays a solid white light. Have tried to reset by pressing reset button for 20 seconds. The light just comes back on and stays on again. It was working fine before this.

The reset was a great step to take. After waiting some time, this should have resolved. If your Video Doorbell is not operating as intended after the reset, our support team can help further. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.