Ring Video Doorbell
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Solar Status says "not connected" when it really is charging
solar-panel
battery-video-doorbell
troubleshooting
Since doing the last app update to 5.56.1 (iOS) the Device Health for my wireless video doorbell says the Solar Status is "Not Connected", however, it is clearly connected and charging the battery. We had lots of sunshine yesterday and our battery was at 84% and now it's at 90%. My husbands phone, which was running the prior app version, said solar was connected. Once he did the app update, it refreshed to "not connected".
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06-02-2023 06:57:02
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Caitlyn_Ring
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07-02-2023 08:50:05
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