Ring Security Cameras

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Solar spotlight cam disconnects from wifi
wifi
troubleshooting
wireless-security-cameras
Solar spotlight cam disconnects from wifi repeatedly. I am 80 years old. Cannot climb a ladder to reset every time.

921

0

0

15-04-2022 04:26:02

Responses (1)

C
Hi @user9175. I'd suggest checking the [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) for your Spotlight Cam in the Ring app. You can tap the Menu in the top left corner > tap Devices > tap your Spotlight Cam > tap the Device Health tile and you should see the RSSI listed. If the RSSI is on the higher side, this could indicate a weaker wifi connection which can cause your Spotlight Cam to disconnect. We also have some additional information on wifi in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You) that may be helpful.

0

15-04-2022 07:22:50

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