Solar panel stopped charging

Everything I see is old. I had a solar panel charging just fine an it stopped so I moved one that was charging to this camera, changed batteries, rebooted, deleted and reinstalled and it won’t charge, though I know the panel works on other cameras. Thoughts?

Hi @Plainsman. Try factory resetting the Camera as well by pressing and holding the setup button for 20–25 seconds. Then reconnect it to your WiFi. If you have tried this step and are still having the same concern, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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