Solar Panel Not Charging

Folks, I have the ring setup now 3-weeks (Ring 3 doorbell) with a solar panel. However, even though the panel is connected and shows it's connected, the battery doesn't appear to charge from the Panel. I researched this before and saw ([https://community.ring.com/t5/Video-Doorbells/Solar-Charger-for-Ring-Doorbell-3-Plus/m-p/41574](https://community.ring.com/t5/Video-Doorbells/Solar-Charger-for-Ring-Doorbell-3-Plus/m-p/41574)) that it will not charge until level drops below 90%. However today I hit 89%. So something isn't right.Suggestions?