‎Solar panel installation to Spotlight Cam Battery

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Steve_ring

Solar panel installation to Spotlight Cam Battery

solar-panel

installation

troubleshooting

wireless-security-cameras

Have just returned solar panel because I could not insert the barrel plug into the receptacle at the back of the cam. Two calls with support did not help. Then discovered at the back of the cam below the mounting knob there is a button to slide open the little panel, revealing a second and larger receptacle. Wish I still had the panel to try again. However, Support was polite but not effective Comments or feedback please

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16-08-2023 05:49:00

Responses (2)

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Caitlyn_Ring
Hi @Steve_ring. There is a panel on the back of the Spotlight Cam that needs to be removed so you can remove the power port cover. From there you can insert the Solar Panel with the barrel plug. I'd suggest reviewing the video in [this Help Center article](https://support.ring.com/hc/en-us/articles/115005279843-How-to-Install-Your-Spotlight-Cam-Solar-Panel) to see what this looks like step-by-step. I hope that helps.
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17-08-2023 10:33:14
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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16-09-2023 10:33:19
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