I orded the solar panel from amazon. it said for spotlighcam cam and stickup battery cam in description. when i received it it said just for spotlight cam on box and instructions were just for that. No conection that would fit the stickup cam battery. Did they send the wrong one or is this misleading. I doubled checked what i ordered and it was the one that said also for stickup cam battery.
Hi @dcfox1. Check out our Ring Help Center Article here, as it will give your instructions on how to install the Ring Solar Panel for the Stick Up Cam. Still unable to install it? Please reach out to our support team here, as you can send photos into them and they can troubleshooting with you to deem if you received the incorrect panel.