Ring Security Cameras
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Solar Panel for Spotlight Cam
The problem that I have is that the solar panel I have connectd to my spotlight camera is no longer keeping the battery charged (I understand it's a trickle charge) after working flawlessly for more than 2 years. I bought a new battery, I have disconnected and reconnected the unit from the panel more than once, cleaning all surfaces and connections as a number of people and the Ring CS has suggested, but nothing changed. It still discharges. Then, very recently, the app started showing theb"Solar Status" of my spotlight cam as "Connected". Great. It sees the panel, however, still no charge.Does anyone have a similiar issue that they resolved??ps, i have another spotlight cam with the exact same setup, but it's newer and works perfectly. HELP.
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22-05-2020 11:40:57
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Lalalu
I’m experiencing a similar problem with my Ring stick up Cam connected to the solar charging panel. For over 2 years, the solar panel has successfully kept my stick up cam battery fully charged and I’ve never had to remove the battery and charge it using the USB wall charging cable. The Ring app has never recognized the solar charger connection between the stick up cam and solar charging panel, but it seemed to be working fine until recently, when I noticed that the stick up cam battery level was low. Because the Ring app has never recognized the stick up cam’s solar status and always showed power source as “battery”, I don’t know whether the Ring app coding is the problem (there are a lot of posts here on this) or whether I have a hardware problem with either the solar charging panel itself or the cable connection between the solar panel and the stick up cam. I would love to know if a phone call to customer service resulted in resolution of your problem.
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31-05-2020 19:24:00
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