Solar Panel Camera Lost Sensitivity

My Ring Solar Panel Camera is no longer very sensitive to motion, especially on the right side facing the street. This is the case even when I have the motion setting on the most sensitive schedule. Also, the battery compartment lid doesn’t stay on very well and easily opens up. Also, my infrared is on and not facing a window. Basically, nothing has changed from when it was working perfectly.

Hey @Brewusaf. If the battery compartment will not stay closed, this is the biggest concern. I would recommend reaching out to our support team here, as if the battery compartment is not starting closed, your camera could be powering off occasionally and not picking up motion, or may have been doing this while there was a firmware update, thus giving you these concerns. Please let us know what our support team did for you by coming back and letting us know. :slight_smile: