Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Solar Pane with Stick Up Cam Question
Hello. New to ring camera. I bought a stick up cam (latest gen) and I installed both the cam and the solar panel. However, the battery always reads 1% and the connection type in the app shows it’s “wired”. I checked the plug and the panel is getting great sunlight. Do I need to change the mode in settings to battery? How can I tell if my battery is bad or the panel is not good? I would think that after 48% hours it would read more than 1% or that’s just what it reads out while connected to the panel. Thanks
728 •
0 •
0 •
12-11-2020 20:52:48
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @demoyo23. I would first ensure that your battery has a full charge. After that, you can try resetting your Stick Up Cam by pressing and hold the setup button for 20 seconds, then releasing. After that, [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) it to wifi and it should display the correct power option. I hope this helps!
0
13-11-2020 22:14:44
•