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Solar Alarm Sign Needs Resets
I have the solar powered ring alarm sign for the front of my home and there have been a few instances where the light is not on. The power switch is in the on position but I need to switch it off and then back on again for the light to come on. I am obviously doing this when it is dark out. And since turning it off and then back on again then allows it to light up, there should be enough battery power stored.
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01-11-2020 03:03:35
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Tom_Ring
Hi @walterdb. For this concern, it would be best to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :smiley:
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02-11-2020 19:53:50
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