Snapshots not recording on new flood cam

I have a ring door pro and snapshots are fine. Got a new flood light (same madness bug with pit turning on lights all the time as others have). The snapshots feature is on. Set to 1 minute. But no recordings of that. On my timeline I cannot see any snapshot recordings for that camera. Any idea on how to fix this? I’m on the default trial plan and already purchased a basic plan for that camera that will auto start in 26 days. The trial and basic plans should both support that feature. Thanks