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G
Snapshot Timeline resets app

Greetings all, I have a Tracfone LGStylo4 running Android 8.1. The snapshot feature was working fine until the app was updated to 3.27.2 and the phone did a internal software update which I think was a security update. (Software L713DL10s Build OPM1.17019.019).This all worked perfectly before the updates.Now the snapshot funtion is still working but any time I try to scroll the timeline back, it will only go apprx an hour, then freeze and return to the main page. I know it's the phone as my S4 tablet running Android 10 and app version 3.27.2 works fine.I've deleted and re-installed the app to no avail. Any thoughs would be appreciated. I can't upgrade the phone as it's the only one I can afford with a large screen for my bad eyes. Thanks again.I placed my new phone into service and it appears the problem starts after the phone updates from the May 1 2020 Security Patch level to the June 1, 2020 level.Software Version changes from L713DL10l to L713DL10s.Baseband Version goes from: MPSS.TA2.3.c11-00065-8953\_GEN\_PACK-1.192627.1.200732.1 to: MPSS.TA2.3.c11-00078-8953\_GEN\_PACK-1.226095.1.266483.3Really at a loss here as if I let the new phone update to the latest software, the ring snapshot will stop working.Thanks again

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09-07-2020 12:41:43

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