Hey neighbor! The Snapshot feature i**s currently available on new device setups, but access to this feature will be available for existing devices and versions soon. We also have a note in our Ring Help Center Article [here](https://support.ring.com/hc/en-us/articles/360034355652-Taking-Timeline-Security-Snapshots-Using-Snapshot-Capture), which points out that the Stick Up Cam 3rd Gen does not have it at this time, whether the device was newly set up or not, but it is coming this year! You may see one device have it while another does not, and this can be due to the device being a different hardware version than your other. You can verify this with our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch). **