Snapshot option missing from app

I have the $30 a year basic plan and a Ring Doorbell Pro. Yet, there is no option in the app to turn on the snapshot feature. Any ideas?

Hey @tvanscot. If you’re missing the Snapshot Feature on your Ring Pro, please contact our support team directly to get this addressed and updated. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.