I have just finished setting up my first Ring system with two battery operated spotlight cams and a wired video doorbell.
This artice on Ring’s webpage nicely explains how to set the snapshot frequency, and at the end of the articel even states this:
"What Ring devices have the snapshot capture frequency feature?
This feature will be available to all devices that support Snapshot Capture."
The problem is that I can’t find that “snapshot frequency” setting under video setting for of my devices. Calling support resulted in me re-installing the app on my phone, and then being told that this setting just isn’t available for me. Wow.
Has anybody else experienced this, and is there a solution? I would really like to increase the frequency for one of my cameras at a minimum.
Thanks for any help!!!