Ring Video Doorbell
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Snapshot footage unavailable
hardwired-video-doorbell
I have a new Ring pro. I have snapshot enabled but I can view them. Its says footage not available. Everything else works fine, motion, ring, live view. What am I doing wrong?
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13-12-2019 03:19:35
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Chelsea_Ring
Hi, @Mb139! Have you tried removing the Ring app, rebooting your phone (turning it off/on), and then reinstalling the app? This may resolve your concern with the snapshots not showing up, but if you continue to run into this, please give our support team a call at 1-800-656-1918. :smiley_cat:
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16-12-2019 11:39:03
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