Snapshot feature not showing on timeline of the wired ring doorbel.
In addition, when ending the live camera view, the application crashes, shows a black screen and does not allow viewing the videos and images in the snapshot timeline history. I subscribe to the basic protect plan. This problem has been occurring since November 2021 and I can’t get any help from you guys to solve it. I’ve already uninstalled and reinstalled the app and ring doorbel, several times and it didn’t solve the problem.