Snapshot capture

My stick up cams are hooked to solar but “snapshot capture” will not let me choose the 5 minute option. Option is grayed out.

Hi @MPN. Would you mind reaching out to our support team directly so they can take a deeper look into this concern for you? You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.