Snap Capture on Battery Stick Up Cams

I bought five battery stick up cams but only two of them have the snap capture available in them. How do I get the other three to also have the snap capture function to work? I bought all five cameras within a month of each other.

Good question @MatthewEMarsh!

To activate the Snapshot Capture feature, follow these instructions:

  • Open your Ring App.
  • Tap the three-lined icon on the upper-left hand corner of the app to open the side menu.
  • Tap Devices.
  • Tap the desired device.
  • Tap Device Settings.
  • Tap Video Settings.
  • Tap the Snapshot Capture toggle.

If you have the Stick Up Cam 3rd gen models, this feature is going to start becoming available for those devices this year, as mention in this help center article about Snapshots. I hope this helps! :slight_smile: