Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

B
Slow Live View - I have followed suggestions

This is strange. I understand the suggestions and one in particular helped me zero in on the issue: Shut off WiFi on the phone and try it. Wow! Instant. Also all of my events are being recorded and sent to the cloud. This eliminates the bell to WiFI connection (RSSI -34), and our internet service (high speed fibre). So now to diagnose why the Ring app has so much Live View trouble with WiFi and opens fast(!) on 4G??? I did the speed test (SpeedTest.net) with the Android app and our router's 2.5GHz WiFi on the same phone that runs the Ring app. Ping = 7ms, Jitter 4ms, Loss 0.0%, 56.13 Mbps down, 31.5 Mbps up. Again this is on the same phone including the WiFi. If I use the 5GHz WiFi the download speed jumps to 266MBps, so we are not landline/fiber limited.https://www.youtube.com/watch?v=nPjysWQ6\_K8For some reason, then, the routing between us (Cox Communications Mesa, AZ) and the Ring cloud live servers has some severe problems. I think I have eliminated all of the other possible causes. Correct me if I am wrong, and help me zero in on the problem here. It is extremely frustrating.

903

0

0

18-11-2020 21:29:35

Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...
Loading...
Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members