siren auto activated will not disarm on flood light cam

now good neghbor relations when the siren just decides to go off and not disarm

tried cuttig power for 10 min

tried hard resett

next i guess is the louisville slugger approch

Hey @zonapenguin. Since you have been unable to get the siren to turn off with the hard reset, it would be best to follow up with our support team on this concern. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.