Side cam

The side cam out side isn’t working keeps saying it’s 3% percent. The battery was fully charged and still the same I bought the solar panel still the same I bought a extra battery charged that one still the same even after I held the button for 20 seconds still don’t come out off 3 percent

Sorry to hear about this @Jf212121! You’ve definitely covered all the right steps to get this to work. If the Camera is not showing any lights, or completing. setup in the Ring app, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.