Shut down door cam

*shut down **
Hey I have had an email from Ring saying urgent replacement needed on my ring doorbell, straight after my doorbell just cut fully off dead !. I’ve been on chat and the lady said I need to ring Uk Ring team for them to check it out !. Has anyone else had this happen!? .

Hi @user35661. The Ring Community is not a direct line to support, so we aren’t able to check and verify the email you received. I’d recommend following up with our support team at one of the numbers available here so they can look into this further. If you are outside of the US, please visit here to see how to contact support.

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