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user35661

Shut down door cam

battery-video-doorbell

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wireless-security-cameras

*shut down ** Hey I have had an email from Ring saying urgent replacement needed on my ring doorbell, straight after my doorbell just cut fully off dead !. I’ve been on chat and the lady said I need to ring Uk Ring team for them to check it out !. Has anyone else had this happen!? .

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06-02-2023 09:12:51

Responses (2)

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Caitlyn_Ring
Hi @user35661. The Ring Community is not a direct line to support, so we aren't able to check and verify the email you received. I'd recommend following up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can look into this further. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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07-02-2023 08:59:51
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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09-03-2023 09:00:07
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