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user54099

Shipping to Cyprus

hardwired-video-doorbell

alarm

troubleshooting

cs-support

Hello, I am a customer of Ring Alarm + Video Doorbell for the last 1 year. My address is in Cyprus and without any notice or any information you stopped the shipping and support. I have call you as well to customer support and the answer was "we stopped shipping to Cyprus but we support your system". So the situation is that a client that invested over 1k Euro with Ring Company and now can not purchase new products. Are you calling this a support from your side? I need more base stations and new sensors but i can not purchase. Can someone officially give a proper answer ? I can see the similar post without any proper answer ( [Shipping to the Czech Republic](https://community.ring.com/t/shipping-to-the-czech-republic/203447) Thank you.

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08-08-2023 09:21:58

Responses (2)

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Tom_Ring
Hi @user54099. The information in the post that you shared is correct. If you have any further questions about this, feel free to send us a message on Facebook @Ring. Thank you for this feedback.
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10-08-2023 05:30:28
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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09-09-2023 05:30:58
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