Shared users, disabling cameras without removing user

Question

I added a neighbor as a Shared User and gave them access to three of my four devices. I can turn access off and on with no problem, except when I want to turn off access to all of the devices. When I do that, the app wants me to remove the user. I don't want to remove the user and have to re-add them over and over again. Is there a way to disable access to all of my devices without removing the user so I can grant access again?

Tom_Ring · Answer

Hi @JohnMihaljevic. You can certainly edit the access that your Shared Users have. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles) will have more information on Shared Users and the process for editing their access. I hope this helps!

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Shared users, disabling cameras without removing user

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