Shared User Issues

Why is my Shared User able to delete videos from my Ring Doorbell?

Hi @user916. As stated in this Help Center article here, Shared Users are unable to change account settings or account information. If you have more questions about this, feel free to contact our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.