Ring Security Cameras

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O
Shared user can't view my devices
app-settings
shared-users
troubleshooting

Set up my wife to be a shared user. I confrmed this on my phone app. But I dont see any controls on here form to view those devices

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04-04-2022 17:38:03

Responses (1)

  • C

    Hi @Omeletpants. After sending the [Shared User](https://support.ring.com/hc/en-us/articles/115005072983-Controlling-the-Ring-Alarm-With-Users-and-Roles) invitation to your wife, she'll need to accept the invite in her email. Once she does, in the Ring app have her tap the location in the top center of the app to show a drop-down list of all locations on her Ring account. One of these locations should have (Shared) in the name, and this will be the one that has the Ring device you shared with here. I hope this information helps! :)

    0

    04-04-2022 23:29:39

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