Setup Video Doorbell

Good Day,

I’m in the process of setting up my new Ring doorbell. I’m near my wi-fi router, but the Ring network isn’t showing up for me to connect my phone and doorbell. I have tried multiple times without success. Any advice would be helpful. Thanks in advance.

Hey @Workfromhomediva. I would recommend you reset the Doorbell by holding the setup button for about 30 seconds. After you reset it, try to set it up again! If you still run into this, please reset your router and try it again. Let me know how this goes!

Yes I was able to finish setup by using the reset button. Thank you so much for the response.

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Network of my phone did not show “ring-xxxxx” in the process of setup. How do I do?