I’ve had two wired ring cams for a few months now. We had an issue with our modem and got a new one installed so naturally I had to reconnect the ring cams. The first one I got setup with zero issues. However, the second one, it just keeps repeating the same two steps over and over no matter what I do.
Setup mode—> light flashing—> yes —> connect to wifi—> connect to Ring wifi network… once I do that, it takes me back to the page that asks if the light is flashing. I click yes then it tells me to join the ring network. I do that again, but immediately go back to the “is the light flashing” screen and get stuck in an endless loop of those two pages. I’ve reset the device. I’ve made sure my wifi is on the 2.4 not 5 network. I’ve deleted the device all together and started from scratch and still have the same issue. Help.