Setup blocked

Our Wi-Fi router changed and the app wouldn’t let me change the Wi-Fi so I deleted the device. Tried to setup new device but keep getting Setup attempt blocked. Tired everything under the sun and can’t get it to comment.

Hi @user18654. Would you mind sharing a screenshot of the message you’re receiving when you’re trying to set up your Ring Camera? That way I have a better idea of what you’re seeing and I can provide any applicable troubleshooting steps that may help. :slight_smile: