Setting up video doorbell pro on google pixel 4

Hello,
I am attempting to setup my new Ring Video Doorbell Pro on my (Android) Google Pixel 4 phone. My house was recently remodeled and I had the contractor install the doorbell. The light on the doorbell is spinning (it’s been spinning for a month or so).

I’ve got the Ring app on my phone and I’m trying to connect to the doorbell. I don’t see the Ring doorbell in my connection options. I’m sure there’s a setting that I’m supposed to change, but I don’t know what it is. My phone doesn’t have a “Smart Network Switch”.

Any pointers would be really appreciated .

thanks,
Noel

Hi @noelman. Try resetting the doorbell and then connecting it to wifi. You can do this by pressing and holding the setup button for 20 seconds, then releasing. Let me know if this helps the setup process.