Setting up shared users is incredibly difficult.
Ring only tells what the owner should do and gives no information whatsoever what the shared user should do.
Very poor help indeed. Has spoilt my entire experience
Hi @Simonscastle. When you send a Shared User invitation to the person you are trying to add to your device, they will receive an email that provides directions on what they need to do. We also have this Help Center article with more information on the Shared User process.