Responses (6)

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  user5645

  Did you manage to do this. I can not find a way to add a second device on a basic plan.

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  17-12-2021 09:53:04

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  Caitlyn_Ring

  Hi @user5645. You can't have multiple devices under one Ring Protect Basic plan, the Basic plan covers only one Ring Doorbell or Camera. To subscribe to a new Ring Protect Basic plan for your second device, you can follow the steps below. 1. From a web browser, [log into your Ring account](http://ring.com/). 2. Select **Unsubscribed Devices** . You’ll see a list of devices that aren’t covered by a plan. 3. Select **Subscribe** . 4. Choose a Ring Protect Plan and the devices you want coverage for. 1. If you selected multiple devices and choose Basic, then the price of Basic will be charged for each device.Ring Protect Plus and Pro cover all devices at a single location for one price. 5. Select a monthly or annual payment option. 6. Enter your payment information and checkout. 7. Review your order and select **Purchase** . You will receive a confirmation email for your subscription purchase. I hope this information helps. :)

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  20-12-2021 06:05:09

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  CooJo

  Thank you Caitlyn_Ring I was finally able to set up a second basic account for the second device with your instructions. It was way too confusing before. Would appreciate if Ring would offer a plan for 2 devices.

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  10-12-2022 09:08:52

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  Caitlyn_Ring

  Hi @CooJo. I'm glad you were able to get a second Ring Protect Basic plan added. We have the Ring Protect Plus plan, which covers all your Video Doorbells and Security Cameras at one location. Depending on how many devices you have, you could opt for multiple Basic plans or swap to the Plus plan to be more cost effective. You can read more about each plan and what it offers, as well as the pricing, in [this](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) Help Center article. :)

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  12-12-2022 05:45:15

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  user32889

  If I login to my ring account given the link you provided, "Unsubscribed Devices" is no where on that page. If I click "My Dashboard" to access the primary ring web interface, there is no "Unsubscribed Devices" anywhere on that page either. Can you either provide the correct link or the correct method I can use to purchase a second additional basic plan for my second camera?

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  10-01-2023 11:39:42

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  Tom_Ring

  Hi @user32889. The marked solution for this post is from 2021 and may not be relevant anymore. If you are unable to manage your Ring Protect Plan from Ring.com by clicking on the Protect Plans tab, you'll need to phone support. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406).

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  12-01-2023 03:27:08