Setting up a second protect basic plan

Hi there

I bought a floodlight a few months after my doorbell, the doorbell is set up on a ring basic protect plan, can I add a second basic plan for the floodlight or do I need to get the plus?

I can’t see how to get the basic on the website for my second device? My trial for the second device is almost up; but I’d already subscribed to the first plan for the doorbell

Any help please?

Hi @Jon.lee84. You can subscribe to a second Ring Protect Basic plan or you can choose the Plus plan to cover both devices. To see a comparison of both plans laid out, you can check out our Help Center Article here. Once you’ve decided which plan is the best fit, you can follow the steps here to subscribe to the plan you’d like. If you’re not able to get the plan set up on your end, our support team can also help take care of this over the phone as well.

You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: