Ring Alarm
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Sensors stuck in test mode
I have recently setup my Ring Alarm, and have 4 motion detectors (2nd gen). All is working fine, apart from 2 of the motion detectors are stuck in test mode. When ever I log in to the app, or the website, it tells me they are still in test mode. Selecting to end the test mode doesn't work. Can someone pleae advise?Many thanks
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04-01-2022 16:52:39
Responses (4)
- C
Hey neighbors, I'm glad you were able to resolve this. If anyone experiences their Motion Detector being stuck in Test Mode, first try removing the battery for a moment to power cycle the Sensor. If that doesn't work, try [resetting](https://support.ring.com/hc/en-us/articles/360000071906-How-to-Factory-Reset-Your-Ring-Alarm-Devices) your Motion Detector and then adding it back using the steps under Set Up a Device. I hope this helps! :)
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20-12-2022 21:53:06
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- C•
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20-12-2022 21:53:15
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Vakeda
Try removing the batteries for a minute and re-installing sensor.
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04-01-2022 19:04:47
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