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T
Sensors showing wrong date/time in Event history after power outage

Hi All,Interesting glitch with sensors. My power was out for several days. Once restored, everything is working fine. However, when reviewing the sensor Event Histories, the date and time is several days behind. The alarm hub has correct date/time on its event history. Anyone know how to get the sensors to sync their date/time?

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11-08-2020 21:49:16

Responses (1)

  • J

    Similar experience. After power restoration from a 3-day power outage, all Event timestamps showed 2.5 days behind actual date. I corrected by “rebooting” Ring Alarm via Ring app. It can take upwards of 30 minutes for each sensor to return “online” with the correct timestamp. Alternatively, I manually forced “online” by triggering each sensor, I.e. open/close door. Hope this helps, neighbor. Note - Reinstall of Ring app did not correct time.

    4

    14-08-2020 23:00:14

      T

      Thanks Jaseliu. I will give it a shot this weekend!

      1

      04-09-2020 15:13:21

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