Second camera

Products Security Cams
#1

I bought and installed a second camera.

I was able to see both cameras for a while.

Now I cant see the second one.

Not sure why.

#2

How many cameras can I have on my subscription account that I pay for?

#3

If you have a basic plan, it covers One cam or doorbell. So 2 cams would require 2 basic olans. If you have the plus plan it covers as many as you want.
As for the problems with you cams, I’d reach out to customer support.
Information on customer support below.

https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19

https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch

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#4

Here’s all the information about the plans and what they cover.
https://support.ring.com/hc/en-us/categories/115000385923-Protect-Plan-Support

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