I have problems when mounting the back plates to a solid object on all ring cameras & doorbells as the screws are not strong enough, particularly if screwing into a HARD wood.
Even being very careful. & drilling a pilot hole the head of the screw always churns up when either screwing in or even when trying to remove the screw
I always have to replace the damaged screws
Hi @user31127. Which model of Ring Doorbell or Security Camera are you installing? What type of surface are you installing the Doorbell or Camera onto? I’d be happy to pass along this feedback, and you can also contact our support team if you need any replacement parts for installation.