I just installed my Ring Alarm system this weekend, and so far the only issue is that I can’t get my Z-wave Schlage log to connect. Right now it is connect to my Samsung hub with out a issue.
I have my phone looking for the lock for through the Ring App, once it starts searching I hit the Schlage logo, enter my 6 digit code, and hit 0. I get the green check for a second and then about 30 seconds later I get the red X. I am just not sure what I am doing wrong.
Do I need to have the Ring hub right by the door to do this? The hub is right now about 10 feet away. Thanks for any help.
Lock I have: The board is green for Zwave