‎Schlage Encode Lock and Ring Doorbell Pro in Canada

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EelSa

Schlage Encode Lock and Ring Doorbell Pro in Canada

Dear Team, How can I connect my Schlage Encode Lock with my Ring Doorbell Pro in Canada? I am trying to download Keys by Amazon, but I think it’s not available in Canada!!!! When I asked the customer services rep I was told that lock will work with doorbell without any problem in Canada. I don’t want to buy or connect it with Ring Security. Can someone help me in this regards???? Thanks in advance!!!

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15-08-2020 05:00:10

Responses (2)

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Chelsea_Ring
Hi @EelSa. The Schlage Encode Wifi Lock is set up in the Ring app but through the Key by Amazon service. Therefore, you must be able to use and create a Key by Amazon account, but Key by Amazon is not currently available in Canada. I apologize for any confusion this may have caused you, but I recommend returning the wifi lock since it is not compatible with your location. If you'd like and if you have a Ring Alarm system, you can purchase a Z-Wave lock that will work with the Ring Alarm system, which you can learn more about [here](https://support.ring.com/hc/en-us/articles/360017691131-Works-With-Ring-Locks-Compatible-With-Ring-Alarm).
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18-08-2020 09:21:33
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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06-02-2023 06:48:23
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