Save videos longer than 180 days

I am trying to gather evidence for a harassment case and videos for longer than 180 days are deleted. Is there a way to save them for longer periods of time?

Hi @user80468. At this time, 180 days is the maximum time frame that can be selected for video storage under the Ring Protect plan. Once a video has been deleted, either manually or because the time frame passed, it cannot be recovered. We always recommend downloading any videos you may need to keep longer than the video storage time.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.