Rust on our Ring doorbell

On our ring door bell the bronze one we have a lot of rust sparkles and it’s 9 months old :confused: it’s the ring doorbell 2

Hi there, @Suusje! This should not happen, although weather conditions can differ by region. Despite the marks on the faceplate, your Video Doorbell should operate as intended. Try wiping the faceplate to ensure it is not debris. We do offer many faceplates on our accessories page at I hope this helps! :slight_smile:

Mine has done exactly the same but is worse. Looks like a common fault then

Hi @user41221. For psychical damage to your Doorbell, you can also give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

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