Ring Video Doorbell
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Ringing Existing Doorbell
My existing mechanical doorbell is compatible with Ring and I have connected my Ring doorbell to the 24v AC power supply at the front door. I have a Ring chime plugged in as well and it works ok. But my existing doorbell does not ring when the Ring doorbell is pressed. Should it ring as well?
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31-12-2019 06:34:28
Responses (2)
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Doorbell wires are delicate and, if old, easily broken. Check your connections first and then check for 24VDC at the doorbell (with someone holding the button in). The wiring could be broken under the insulation but usually it is broken at the terminal screw and possibly happened when the unit and wiring was being pushed back into the holder.
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25-01-2020 21:42:34
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RI know in the intsrtuctions it says the direction of the wires doesn't matter, but when I switched the direction, mine started working correctly.
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17-04-2020 11:42:20
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Rtpotter717
I am having the very same issue. Hoping someone on here can help.
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25-01-2020 15:39:24
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