Ring Video Doorbell
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Ring2 Custom Motion Zones cannot be deleted
troubleshooting
hardwired-battery-video-doorbell
motion-settings
Cool new feature allowed me to make a rectangle in the motion zone to ignore. The software offers no way to delete the zone. Ring Support steps are not accurate.Note: I initially created the zone with the ring battery; then successfully hardwired to a 16v AC transformer. Wondering if there is some software bug that disables the removal function under these conditions.
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28-07-2020 18:18:26
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user72508
So I had the same problem with the privacy zones, unable to remove them, called for help. They were no help. They told me I had to remove the device and then add the device back. Then I found the reboot I rebooted it and Voilà the privacy zones were gone. So don’t call for help to ring because they have no idea what to do…. Reboot it through the app and they will be gone!
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26-12-2023 17:23:35
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