We got a ring Wired doorbell about 1-2 months ago. We were able to set up the camera and get it recording. The microphone will not work at all. It sounds like it’s recording something, because if you tap where the microphone is then you can hear the taps. I have also found that if you yell or blow on the microphone then you can barely hear a faint sound. It seems like there’s something blocking it, like the case, but I’ve removed the case with no effect. I checked for debris where the mic is and couldn’t see anything. Please help!
I have the same problem. Worked fine up until a day ago. If I turn the volume all the way up I can hear static.
Hi there, neighbors! This should not be happening. The best fist thing to check is your wifi signal strength, or RSSI. If your RSSI looks good, I recommend trying a power cycle on your Video Doorbell next. To do this, remove it from power for a few moments, then power it back up. Feel free to let us know how this goes!